Compliments and Complaints

The school always welcomes positive feedback and compliments and these are celebrated within our community. If you do, however, have a concern or complaint then please contact the relevant member of staff via the school office in the first instance. We hope that a phone call, conversation or meeting will help resolve your query or concern.

The link below takes you to the complaints procedure.


The Governors have adopted a DfE policy for managing serial complaints, found in the link below

Model policy for managing serial and unreasonable complaintsSPSNovember2019

In June 2020 the Governors adopted the LA COVID-19 Complaints Policy Addendum, found here